Product quality and safety
We View Quality as the Lifeline of Our Company
Our products only have true value when they are safe, effective, accessible to those in need, and capable of delivering timely benefits.
Our Quality Commitment
People-centered. Innovation-led. Process-driven. Integrity-based manufacturing.
Comprehensive Quality Management
We rely on core technologies to drive our quality system, with strong emphasis on structure and process control. From early-stage research and development, through GMP-compliant manufacturing—including supplier management, production, quality control, risk management, and product release—to marketing, clinical application, and post-marketing support, we have built a closed-loop quality system that covers the entire product lifecycle.
Quality Risk Management
We assess, control, communicate, and review quality risks systematically across the entire product lifecycle. Both proactive and retrospective approaches are used to ensure product safety and quality at every stage.
Quality Starts with Everyone
The core of building a quality management system is cultivating a strong quality culture. Qingfeng promotes full participation by all employees and creates a mindset that everyone is responsible for quality. Each employee must ensure quality to help us continuously deliver innovative medicines and products that have a lasting impact on people’s lives.
Quality and Safety Assurance
We maintain a robust quality system with unified processes and procedures. We strictly follow GMP regulations to guarantee the quality and safety of our products.
R&D — Quality Starts with Design
Quality starts with design. Achieving high quality requires systematic design planning. Qingfeng Pharmaceutical has established a R&D Quality and Compliance Department, creating a comprehensive R&D quality management system that embeds excellence into every product.
Raw Materials — Strict Control from the Source
We include upstream and downstream suppliers and distributors in our quality management system. We have a supplier evaluation process and conduct regular reviews of raw material quality and ongoing stability assessments. For traditional Chinese medicines, we operate dedicated GAP-certified cultivation bases.
Manufacturing — Focus on Quality Control at Every Step
Quality control points are specific measures applied on the production floor under defined conditions to manage critical quality attributes, key areas, weak links, and major risk factors. These strengthened controls ensure production stays well-regulated and the final products meet quality standards.
Service — Always Focused on Patient Medication Safety
Our Pharmacovigilance Department handles product quality complaints and adverse reaction reports. We operate a 24-hour complaint hotline (phone number printed on every smallest product package), set up key drug monitoring sites, and collect safety feedback from our sales team, ensuring timely response to any product quality or safety concerns.
